Tuesday, April 07, 2020
Florida officials say they made huge improvements to the unemployment system over the weekend, but the state still faces a massive backlog of applications that will likely require Floridians wait weeks before seeing any money. During a Monday news conference, Gov. Ron DeSantis and state officials said they're aiming to process 80,000 applications this week, a drastic increase from the prior week. But the state already has a backlog of more than 560,000 applications, and potentially hundreds of thousands of other Floridians have been unable to apply because of the website's problems.
The state's website, the primary way to apply for unemployment, has been riddled with error messages and glitches that have prevented people from applying. The call center, the secondary way to apply, has been no better, with callers facing up to 12 hours on hold, if they're able to connect at all.
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