Wednesday, May 13, 2020
A backlog of orders led to an altercation outside a Red Lobster in East York, Pa., on Mother's Day. On Sunday, May 10, a video captured a few Red Lobster employees forcefully ushering a patron outside the restaurant's main entrance. In the video, the customer demands a refund several times before swinging at an employee. Nicole Bott, director of communications for Red Lobster, provided this statement regarding Sunday's incident: "We are working to better understand what occurred and how we can prevent it occurring in the future. That said, we do not tolerate violence for any reason in our restaurants."
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