Wednesday, June 04, 2025

OpEd: When AI fails, who is to blame?

I don't even know why people are asking this question. Of course the user is to blame. Here's why.

Comments

More from the OpEd ...

... To state the obvious: Our species has fully entered the Age of AI. And AI is here to stay.

The fact that AI chatbots appear to speak human language has become a major source of confusion. Companies are making and selling AI friends, lovers, pets, and therapists. Some AI researchers falsely claim their AI and robots can "feel" and "think." Even Apple falsely says it's building a lamp that can feel emotion.

Another source of confusion is whether AI is to blame when it fails, hallucinates, or outputs errors that impact people in the real world. ...

Look, I'll give you the punchline in advance: The user is responsible.

AI is a tool like any other. If a truck driver falls asleep at the wheel, it's not the truck's fault. If a surgeon leaves a sponge inside a patient, it's not the sponge's fault. If a prospective college student gets a horrible score on the SAT, it's not the fault of their No. 2 pencil. ...


#1 | Posted by LampLighter at 2025-06-04 09:18 PM

Spent more time with AI in the last month than I cared to. We are talking about the things we want out of it as a company but they executives can't grasp we need data governance first. If you feed it tons of flawed data you are going to get flawed results.

It's a tool but it has a long way to go in general. Just look at Google's search results when you start to investigate something. At least half the time the AI generated content is way off.

#2 | Posted by GalaxiePete at 2025-06-05 03:20 PM

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