For the past fifteen years I have owned and operated a successful retail business. Despite being on the the few industries which thrived during Covid, I am so sock and tired of the overall treatment by my customer base, I'm considering cashing out. I'm tired of being on the receiving end of the chronic barrage of BS. Sure I could tell them to fry ice, but doing so impacts my revenue stream. So I'm left suffering these sling and arrows to the point where I want nothing to do with this anymore.
Moreover, I am genuinely surprised I have not had any attrition among my employees over the last year. At least I have a vested long-term interest. Perhaps paying them well and confronting the worst of the customers in front of them has earned some loyalty.