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... According to the complaint, this system "captured and processed their confidential physician-patient communications. Plaintiffs did not receive clear notice that their medical conversations would be recorded by an artificial intelligence platform, transmitted outside the clinical setting, or processed through third-party systems."

The complaint adds that these recordings "contained individually identifiable medical information, including but not limited to medical histories, symptoms, diagnoses, medications, treatment discussions, and other sensitive health disclosures communicated during confidential medical consultations."

In recent years, Abridge's software and AI service have been rapidly deployed across major health care providers nationwide, including Kaiser Permanente, the Mayo Clinic, Duke Health, and many more.

When activated, the software captures, transcribes, and summarizes conversations between patients and doctors, and it turns them into clinical notes. (This reporter gave his consent for its use during multiple medical visits at Kaiser facilities in Northern California over the last two years.) ...