Yup. And, in the past, the One app seems to [intentionally?] restrict the number of people it processes.
One example...
CBP One Mobile Application Violates the Rights of People Seeking Asylum in the United States
www.amnesty.org
... The mandatory use of the CBP One mobile application as the sole means of seeking asylum in the United States is a clear violation of international human rights and refugee law, said Amnesty International in a new report published today.
The report, USA: CBP One " A blessing or a trap?, documents the human rights concerns associated with the mobile app and sheds light on the implications of the Circumvention of Lawful Pathways Final Rule, more commonly known as the Asylum Ban, introduced by the Biden Administration on 11 May 2023.
The Asylum Ban imposes severe restrictions on asylum seekers entering the United States from Mexico at the southern border, denying human rights and violating international law. Amnesty International considers that the Final Rule violates the right to seek asylum, as well as the principles of non-refoulement and non-penalization. Under this rule, individuals are required to use the CBP One application to schedule appointments at ports of entry in order to be considered eligible for asylum, adding layers of complexity and obstacles to an already challenging process.
"The use of the CBP One application conditions entry and access to asylum on appearing at a port of entry with a prior appointment, which is not feasible for some people," said Ana Piquer, Americas director at Amnesty International. "While technological innovations could potentially provide for safe transit and more orderly border processes, programmes like CBP One cannot condition and limit the manner to seek international protection in the United States." ...
Amnesty International's report documents the significant hurdles faced by asylum seekers in using the CBP One application, including technological barriers, language and literacy limitations, misinformation and the arbitrary nature of appointment allocation. The CBP One application, available only in English, Spanish, and Haitian Creole, operates on a system where daily appointments are mainly distributed at random, leading to inconsistent experiences among asylum seekers, leaving them in uncertainty and at risk. ...
