More from the article...

... How it unfolded

The incident began when a Reddit user named BrokenToasterOven noticed that while swapping between a desktop, laptop, and a remote dev box, Cursor sessions were unexpectedly terminated.

"Logging into Cursor on one machine immediately invalidates the session on any other machine," BrokenToasterOven wrote in a message that was later deleted by r/cursor moderators. "This is a significant UX regression."

Confused and frustrated, the user wrote an email to Cursor support and quickly received a reply from Sam: "Cursor is designed to work with one device per subscription as a core security feature," read the email reply.

The response sounded definitive and official, and the user did not suspect that Sam was not human.

After the initial Reddit post, users took the post as official confirmation of an actual policy change -- one that broke habits essential to many programmers' daily routines. "Multi-device workflows are table stakes for devs," wrote one user.

Shortly afterward, several users publicly announced their subscription cancellations on Reddit, citing the non-existent policy as their reason.

"I literally just cancelled my sub," wrote the original Reddit poster, adding that their workplace was now "purging it completely."

Others joined in: "Yep, I'm canceling as well, this is asinine." Soon after, moderators locked the Reddit thread and removed the original post. ...

Reminds me of the apparent brain-dead AI bot that Comcast uses for its support.

It seemed to be more focused upon a completion of the conversation than a resolution of the problem I was having.

Speaking of The Dovells, here is there claim to fame ...