The Federal Trade Commission is announcing a finalized rule to make it easier for people to cancel subscriptions and memberships they just don't want anymore. It's called click to cancel.
@#1 ... if you allow people to sign up for subscriptions online in a few steps or clicks, then they should also be allowed to cancel subscriptions in the identical manner. ...
Yup.
That's one reason why I never signed up for Amazon Prime ... the onerous danace that must be done to unsubscribe.
The government is suing Amazon over how hard it is to cancel Prime (2023)
www.vox.com
... Have you ever tried to cancel your Amazon Prime subscription? It's pretty tough, right? And yet you likely found it very easy to sign up for Prime. So easy, in fact, that you may have enrolled without even realizing it. Well, the Federal Trade Commission is suing the company over what it describes as "nonconsensual enrollment," as well as the excessively difficult process for customers to cancel Prime subscriptions.
According to the FTC, Amazon has deliberately taken steps to get and keep as many Prime subscribers as possible, even using "dark patterns," or manipulative web design, to do so. And it did so intentionally and knowingly, the heavily redacted lawsuit says.
"Amazon tricked and trapped people into recurring subscriptions without their consent, not only frustrating users but also costing them significant money," FTC Chair Lina Khan said in a statement. "These manipulative tactics harm consumers and law-abiding businesses alike. The FTC will continue to vigorously protect Americans from dark patterns' and other unfair or deceptive practices in digital markets." ...
For example...
VISA is sharing your information with vendors when you get a new debit card
www.reddit.com
... Found this out this morning. Got a reoccurring charge from Netflix after I had canceled my old card and got my new one. Went on the website and they have all the card info, I never gave it to them and never was notified my billing information has changed. According to Wells Fargo there's a new program where vendors can get your info when you request a new card, Exp date, CCV all of it straight from VISA. How in any way is this legal? This should be an opt in program if it has to exist. ...
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