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MSFT Copilot accuses court reporter of crimes he covered
Language models generate text based on statistical probabilities. This led to serious false accusations against a veteran court reporter by Microsoft's Copilot.
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lamplighter
Joined 2013/04/13Visited 2024/10/23
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... German journalist Martin Bernklau typed his name and location into Microsoft's Copilot to see how his culture blog articles would be picked up by the chatbot, according to German public broadcaster SWR. The answers shocked Bernklau. Copilot falsely claimed Bernklau had been charged with and convicted of child abuse and exploiting dependents. It also claimed that he had been involved in a dramatic escape from a psychiatric hospital and had exploited grieving women as an unethical mortician. Copilot even went so far as to claim that it was "unfortunate" that someone with such a criminal past had a family and, according to SWR, provided Bernklau's full address with phone number and route planner. ...
The answers shocked Bernklau. Copilot falsely claimed Bernklau had been charged with and convicted of child abuse and exploiting dependents. It also claimed that he had been involved in a dramatic escape from a psychiatric hospital and had exploited grieving women as an unethical mortician.
Copilot even went so far as to claim that it was "unfortunate" that someone with such a criminal past had a family and, according to SWR, provided Bernklau's full address with phone number and route planner. ...
#1 | Posted by LampLighter at 2024-08-25 01:06 AM | Reply
Oh, this ain't good.
With the current reliance upon AI by companies wanting to reduce costs...
Do those companies seem to have done an analysis of the cost of litigation vs the cost of wrong answers?
#2 | Posted by LampLighter at 2024-08-25 01:08 AM | Reply | Newsworthy 1
@#2 ... With the current reliance upon AI by companies wanting to reduce costs... ...
For example, I recently had a tussle with my ISP's (Comcast) chat AI bot.
I was not able to get that AI bot to answer the question I posed.
I had to give up in my customer service question.
But I suspect Comcast may have viewed that as a positive, because I did not take up any time of a costly live human.
So, is AI benefiting customers, or the company bottom line?
#3 | Posted by LampLighter at 2024-08-25 01:14 AM | Reply
Sounds like copilot has gone Trumpist.
#4 | Posted by GalaxiePete at 2024-08-26 08:34 PM | Reply
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Comments are closed for this entry.
Home | Breaking News | Comments | User Blogs | Stats | Back Page | RSS Feed | RSS Spec | DMCA Compliance | Privacy | Copyright 2024 World Readable