More from the article...

... Generative AI (genAI) tools based on deep learning are quickly gaining adoption, but their use is raising concerns about how they affect human thought.

A new survey and analysis by Carnegie Mellon and Microsoft of 319 knowledge workers who use genAI tools (such as ChatGPT or Copilot) at least weekly showed that while the technology improves efficiency, it can also reduce critical thinking engagement, could lead to over-reliance, and might diminish problem-solving skills over time.

"A key irony of automation is that by mechanizing routine tasks and leaving exception-handling to the human user, you deprive the user of the routine opportunities to practice their judgement and strengthen their cognitive musculature, leaving them atrophied and unprepared when the exceptions do arise," the study found. ...

@#5 ... AI is ridiculous. ...

Maybe. Maybe not.

But it seems to be quite profitable.

For example, when I try to visit my ISP's website (Comcast XFinity), I am greeted with ...

...Xfinity Assistant is a virtual assistant, and some responses may be AI generated. To help improve and personalize your experience, your chat may be monitored and recorded. By starting this chat, you agree to the recording and collection of your information. See our Privacy Policy for more details. ...

After "talking" with that AI virtual assistant for minutes, I was no closer to resolving the problem I had.

I note that the issue I had is still unresolved, because I cannot get past the AI moat that Comcast seems to have built around it's "Customer Service" offerings.

If the AI bot that answers the phone when I call cannot understand the problem I have, and is unable to transfer me to someone who can understand my problem, well that AI bot looks to be programed to reduce the cost of supporting customers, and not optimized for customer satisfaction.

....