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... Both apps signed customers in through ForgeRock, an identity platform now part of Ping Identity, and on those servers the researchers reached an administrator console that still used its default password.

They tested the full attack only on their own and consenting owners' cars in the United States, in February 2026, and both systems were fixed about two hours after they reported the problem.

Shubham Shah and Sam Curry published their work late last week. They had started with the apps: both brands signed customers in through the same platform, which runs in two parts: one for login and one, called OpenIDM, that holds customer records.

OpenIDM comes with a built-in administrator console powered by the Apache Felix tool. ForgeRock's own hardening guide tells operators to remove this console or protect it before going live because it stores its own password separately from the rest of the system. On these servers, it was still there and still used the documented default: the word admin for both the username and the password.

The console was blocked from the open internet, but the edge that guards the site and the Java software behind it read the same web address differently. By adding encoded slashes and extra characters, the researchers made the edge treat the request as a harmless static file while the server treated it as the path to the console, and the default password did the rest. The full method is in their technical analysis. ...