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Wednesday, February 18, 2026
As part of their training, the original report in Government Executive says, some callers may express suicidal ideation, and they give examples using a theoretical employee named Fiona. "It's important for Fiona to keep the caller engaged and to remind her that suicide is only one option," the trainer tells the workers in a video. The Government Executive has a copy of the video, it says. Workers receiving the training were shocked and asked for clarification. |
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